Our Holiday Home Services

Do you own a holiday home and need some help with it?

Our Management Service

About Cotswolds Retreats

Cotswolds Retreats is a family-run business specialising in luxury UK holidays across the beautiful Cotswold Lakes. Our collection of properties includes lakeside lodges, hot tub retreats, and charming cottages, all carefully selected to offer comfort, style, and a true sense of escape.

Most of our properties are based on the Cotswold Lakes, just a short drive from Cirencester – the Capital of the Cotswolds. We also offer a stunning cottage in the historic market town of Stow-on-the-Wold, ideal for exploring the northern Cotswolds.

Tracey and Lee Kelly founded Cotswolds Retreats after purchasing their first holiday home in 2019. Inspired by their passion for creating memorable stays, they set out to offer luxury accommodation and hot tub escapes that families, couples, and groups could enjoy.

For property owners, we provide a fully managed service, ensuring every holiday home is expertly maintained, marketed, and cared for, giving owners peace of mind while maximising the potential of their investment.

Expert Holiday Home Management You Can Trust

As holiday home owners ourselves, we understand how important it is to achieve a high level of occupancy while knowing your property is looked after as if it were our own.

As an independent, family-run business, we offer a bespoke management service tailored to suit your needs. Unlike larger companies, we don’t restrict how often you can enjoy your own property, so you benefit from both the rewards of letting and the joy of ownership.

Being locally based, we are always on hand to support both our guests and property owners, ensuring every stay is smooth, stress-free, and memorable.

If you are interested in finding out about of fully managed service please contact us using the button below

Contact Us

Our Booking Agent Service

Flexible Booking Agent Services for Holiday Home Owners

For some property owners, we offer a comprehensive booking agent service, where Cotswolds Retreats secures all bookings while the owner manages the day-to-day running of their property, such as cleaning and guest management.

Our advanced booking system integrates seamlessly with multiple booking channels, allowing:

Dynamic pricing based on each booking channel
Automatic updates to prevent double bookings
Real-time availability across all platforms

We also work closely with owners to offer additional bespoke services, tailored to each property’s needs, including:

Professional cleaning
Laundry services
Guest management and communication
Maintenance and property care

This flexible approach ensures property owners can maximise bookings, maintain full control, and enjoy peace of mind, while guests receive a seamless, high-quality experience.

Why use Cotswold Retreats?

Flexible – Our services are fully tailored to the needs of each property owner. Whether you require light-touch support or a comprehensive end-to-end service, we adapt to suit you.

Experienced – As holiday home owners ourselves, we understand exactly what guests expect and how to maximise bookings, occupancy, and revenue.

High Standards – We work with a network of carefully selected, trusted partners for any services we don’t provide directly. All work is regularly monitored to ensure the highest standards are consistently maintained.

Frequently Asked Question

Can I still use my holiday home if Cotswold Retreats are managing it for me?

Yes absolutely! we don’t restrict when or how often you use your property for yourself, family or friends. Just let us know when you want to use it and we will focus on letting it out for the remaining periods.
We also offer owner cleans, so just like your guests, you don’t have to worry about anything other than enjoying your time in your holiday home.

How often do you pay me for bookings in my property?

We send remittance to our owners on a monthly basis

Where do you advertise my property?

We currently work with Airbnb, Booking.com, Waterside Breaks, Buro Scanbrit and our own website

What marketing do you do to promote my property?

We invest in multiple advertising sources such as:
- Social media posts and paid advertising
- Articles with the Reach group
- Email campaigns to our contact groups
- Membership with the Cotswold Water Park Trust
- We advertise on screen in the Gateway Cafe
- We appear in the printed and digital versions of the Cotswold Water Park Map

How much does it cost to set up my property for renting?

We ask that you provide the basics such as china, pots and pans etc (all you would expect in a holiday rental kitchen etc)
We will advise you on any styling that we think would make your home attractive to guests.
Depending on the period of time that you give your home to us for rentals, we provide the bedlinen and towels for guests.
We set up your property free of charge across all of the sales channels.
We can discuss in more details things like insurances and certifcates required.

What other steps do you take to protect my property from things like guest damage?

We take a security deposit on all bookings which is held and then returned after a satisfactory final inspection. In our experience, whilst actually taking the deposit rather than just holding payment card details makes a bit more work for us to do, it does have a greater impact on the care given by guests.
We also do not allow bookings from guest who are staying for a "party". We do not allow one night stays.

How do you ensure housekeeping standards?

We have our own in house Cleaning, Housekeeping and Maintenance and housekeeping teams.
In addition, our Management team undertake a pre-letting check of every property prior to the arrival of guests so they can spot any problems and get them resolved before they become an issue.
In peak periods we flex up by using partner cleaning copmpanies, who work to our standards.